I always have a great experience bringing in my f-150 for service. Jennifer is the best advisor: she’s efficient, personable, and customer service oriented. She communicates updates promptly and always delivers as promised. Krish exceeded expectations at my last service appointment and took the time to personalize my experience. His promise to have my truck ready with a time constraint was met without delay! We started going to Freedom Ford after going to two other ford dealerships that could not solve a problem on our brand new truck. Freedom service team identified the problem quickly and fixed it with a short turn around and no-nonsense approach. I have only the highest commendations for the service team for taking the time and attention to address our service concerns when we take in our truck. We now only bring our Ford to Freedom and only recommend this dealership. Keep being great Freedom Ford!
in the last week
I reached out to a few dealerships around Edmonton, each of which promised me the lowest price and best deal possible. I went with Freedom Ford because Jon Gold was the most professional sales person I spoke too, taking time to hear my needs work with me on my set budget an ensure all options were explored. It wasn't about "the deal." It was about the right vehicle for my family. We found the perfect Ford Escape and Jon and Dave made sure the numbers made sense. If you are looking for a new vehicle you need to book with Jon Gold.
in the last week
This is the fourth vehicle we have purchased from Freedom Ford. We were pleasantly surprised to see our last sales representative, Erik Leitheiser as the new Sales Manager. He's doing a great job training the new sales staff and if they are half as good as he was then I would highly recommend buying a vehicle from them. Our new sales representative Jon was young, but very willing and eager to ensure we had everything we needed. He was able to get us the price we wanted for our trade in and made sure our new vehicle was ready to go on pick up day. He was pleasant and easy to deal with. After the sale, he continued to follow up with us to ensure we had everything we needed and were enjoying our new vehicle. Thanks guys another great sale!
in the last week
Wow, this is my 7th Ford purchase and my first time buying from Freedom. I walked in told them what I wanted which took about 15 minutes. They had the truck ready the next day with extras for the price I wanted. No hassle. It took about 1hr to do the walk through and I drove away with an amazing truck. They listen to the customers needs! Ryan is the best sales person I have worked with. I would highly recommend him.
2 weeks ago
Freedom Ford deserves more than 5 stars! After having many unpleasant experiences at at least 3 different dealers, we came to Freedom to look at a used Focus. After going over some details with our awesome salesman Morgan, we were shown and test drove a new Fusion. At each step in the process they were honest and showed the value in which going with a new car could accomplish. The buying process here was easy and painless, restoring my faith that there are good dealerships, and Freedom is one of them! Thank you again Morgan!!
a month ago
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