The vehicle I purchased was flawless and very favorably priced. I am so impressed with my experience. I have recommended Freedom Ford to my friends and coworkers. I feel I can trust Andre and Freedom Ford with respect to the quality and price of the vehicle. Trust is critical when shopping for a used vehicle. Also the finance team is bar none the best. Vin is great! Ill definitely be back to buy my next vehicle. Thank you Andre!
3 weeks ago
Amazing experience dealing with Brandon and Kent for a new F150. We got what we were looking for, required a bit of negotiating though. They will try their best to come up with a deal for you. Highly recommended. On a side note, Service department needs to have better customer service. Booked a truck bed liner appointment over the phone. Went in to find out that there was no appointment booked in the system. But again, Brandon helped figure out the next appointment on urgent basis. 5 stars for your customer service Brandon!!
a month ago
This was our first time dealing with Freedom Ford and as you can see, 5 stars. I have dealt with some other Ford dealers in town over the years with sub par experiences so this dealership was a breath of fresh air. We went looking for a diesel F-350 and ended up dealing with Andre, he is fairly new to the sales scene but did an amazing job! Didn't lay on the high pressure tactics and tricks, didn't use all the old tired lines we've all heard a million times either. Great guy and easy to get along with. Long story short, we found the truck we wanted for just about the price we wanted (I offered $0 and was hoping they'd meet me in the middle, no such luck but worth a shot). Process was fairly quick and really easy, my hours are terrible and don't align with theirs but the team there stayed late 2 nights in a row without making a fuss which was nice. When we picked the truck up a couple days later there was a little bit of an issue with some of the accessories that we included in the purchase not being what I had expected. Kent (one of the sales managers) reached out to me, figured out what I was after and had the items brought in and ready for me the next day. No issues, just looking to make it right for me even though I wasn't making it easy on them. Pretty sure they took a bit of a $$$ hit on the replacements too. This truck should last me a long time but when it's time for it to go, I'll be back at Freedom Ford again. Big shout out to Andre (salesman), Kent (sales manager), and Rod (finance guy). Thanks again guys!
a month ago
The Service Department at Freedom Ford is A++++! Always friendly and efficient! Debbie is such a pleasure to deal with. "Bella" (My 2017 Ford Escape) was always well taken care of. In the Sales side, Tony, Steve and Eric made my new purchase a breeze. They listened and made my requests happen. I am IN LOVE with "Aphrodite" (my brand new 2020 Ford Escape)
a month ago
I enjoyed dealing once again with Freedom Ford Sales. This time it was to purchase a used vehicle and to be honest I never thought I would buy a used car but I am quite happy with my purchase and once again the staff really went above and beyond in service.
3 months ago
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