I was looking for a 2021 Ford F150 with a specific package and features. I came across the one I wanted on the Freedom Ford website. I was contacted by Connor after giving some info in my searches. Connor was easy to talk with asking what I was looking for and if I wanted to test the truck. He was far from pushy, he sent me a walk around video of the truck later that day. We set up an appointment and once we arrived Connor was there to greet us. He had the truck ready and took us through an in depth walk around and explanation of all the features. We took it for a test drive, it felt great and once we got back Connor simply asked "is this the one you want to buy or do you want to keep looking?" There was never a feel of pressure and during negotiations he didn't try shoving extras down our throats. Once we said no to certain packages and warranties he moved on without force. We agreed on a price that we felt we both won on and now I'm a happy owner of a new truck. I've dealt with many car salesman and always dread the process, but Connor was one of the very few who made vehicle purchasing enjoyable, easy and kept me in the loop with what was going on with my vehicle after purchase. Connor is not the only person though who made it a great experience, the many faces we met at Freedom Ford were great as well and my future business will be taken back there because of that. Thank you Connor and the rest of the staff at Freedom Ford.
2 months ago
I bought a car from Freedom Ford in January 2021. When I went to change my winter tires, we found that the factory Lug nuts were not there, just the ugly ones for the winter rims. Contacted Freedom Ford and they ordered new factory ones for me at no cost to me! Their continued service extends to after sales. I am so impressed! Highly recommend!
9 months ago
Jon Gold was fantastic and delivered all our requirements and expectations. After an initial bad sale deal in a weeks time getting a Raptor certified F150 used truck with only basic features without even basic GPS navigation. We had to call back Freedom Ford for an upgrade. Luckily Jon Gold was on hand to attend to us and we succeeded in a trade in deal for a brand new 2019 Raptor F150 with all necessary features that met our expectations and at a reasonable cost in terms of value for money. Special recognition to Jon Gold 👍
11 months ago
Very patient amazing team with the manager finance and sales reps. Provided great and helpful information about the sales and purchase numbers. Easy to understand. Didn’t push and put pressure on the customer like most dealerships. Greatly appreciated when a team member from freedom ford would check up on you before and after the purchase see how you are doing and with your new wheels ! They made the impossible happen ! Very impressed with the professionalism respectfulness and kindness showed by the team at FREEDOM FORD in Edmonton Alberta ! In all my ford years of financing this was the most less stressful and best purchase Experience ever! Love my New Platinum Expedition! THANK YOU FREEDOM FORD!!
a year ago
Just bought my very first car at Freedom Ford and it still surprises me how smooth and quick the transaction was. I had a great experience thanks to Jon Gold, he was patient and always made sure that I was happy with everything about the car. I am thankful but also sorry for him going back and forth just to make sure my requests were granted. I really appreciated the effort. Thank you to Justin too, for helping me with my financing and registration. Keep up the awesome job guys!
a year ago
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