Team worked hard to make a deal the wife and I were happy with. Staff was very friendly and helpful and a big reason I bought from them. Lots of the typical dealer games initially - the back and forth to the office while you wait at the desk and so forth. I almost walked away because of it, but really liked the truck so I went back in and gave them a second shot. Glad I did, very happy with the results.
i would like to thank freedom ford for their service .i made an appointment and was given prompt service .my appt. was for 9.00 am.i arrived at my appt. time and my vehicle was taken in right away. it took about 1 hour for the service required.and i was completely satisfied with the results.
Recently had my Ford Edge in for regular maintenance at Freedom. We always appreciate the great customer service, shuttle service and coffee in the waiting area! I have also driven in several times to have air added when my tire warning light comes on. Great service!
I recently took my Ford 150 in to Freedom Ford for "The Works". It was my first visit to the dealership for service, and they came highly recommended. The appointment was handled on time and the technician was very though in his inspection. Very professional from the greeting to the checkout. I would not hesitate to recommend this dealership for service and I intend to return for mine.
I would like to say that as a sales and customer service professional that the Freedom Ford Team worked above and beyond to ensure my customer care was exceptional. In the beginning of my appointment a third party car rental agent didn't come through with what the team had booked for me. We all can have issue from time to time but how we deal with them is what makes the difference, Jason and his team went and turned what could have been a bad situation into a total recovery. also the work on my F150 was completed on time and as was quoted. Great work to all the service department. I will be returning and recommending Freedom Fords service to all other drivers of Ford vehicles. Thank you and see you again Daniel Guskjolen
We had an F150 that was wonderful however, we had no reason for keeping it anylonger and wanted an Escape as we had one for many years prior. I missed my Escapes and we went back to one. Savin was quick attentive and very accomodating. He will be our new sales buddy for the next vehicles for sure.
This was my first time buying a car at Freedom Ford and they were incredible. I was expecting to buy a used car at a high interest rate. But much to my delight I drove away with a new 2017 Fiesta at a very low interest rate. I love my new car! Taran and Seth worked hard at getting me the best possible deal and went above and beyond my expectations. Freedom Ford is my go to place from now on. Thanks guys!!
unfortunaletly roxanne was not in when i brought in for servicing but was taken care of but roxanne is my family go to advisor she makes me feel very comfortable with what going to be done of my vehicle.
My Ford Focus 2013 has continued to have transmission problems. It was fixed in 2015 ( no charge to me) and then in 2016 ( no charge to me). Both of those times the issue went away for about a year. This last time (May 2017) I took it in yet again (no charge to me) with the same issue. This time the issue isn't fixed. To be honest I'm getting frustrated that the issue keeps reoccurring and now this last time it wasn't even fixed. Every time I bring my car in it's a hassle since I have to borrow a car from my family member and wonder if I'm going to have to pay for the issue. At this point I'm seriously considering getting rid of the car. As for trying to get the issue fixed again... I guess i will give it another go in a few weeks.
got our Ford Edge in last week to get tires changed, fix moonroof as well as driver seat, got the maintenance for break pads and general service. All done within 3 1/2 hrs, while I was waiting. I was updated in person twice on the progress and my car arrived freshly washed afterwards! Been going to Freedom Ford for almost four years for service, and it's always above and beyond.