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Customer Comments

Hear What Our Customers Have to Say

"Salesperson: Jason Spithakis"

I went to 4 different Ford Dealerships within the city of Edmonton, during my search for a vehicle. Freedom Ford was the ONLY one to treat me like I mattered. I am a professional female who has been in the customer service department for over 20 years and I took my husband with me to look for a vehicle. I was the one purchasing the vehicle NOT my husband. I was dismissed by each sales associate from ALL of the other Ford dealerships EXCEPT Freedom Ford. My sales consultant, Jason was very professional and knowledgable. He was easy to deal with and I felt like he HONESTLY CARED about what I wanted. I will have NO hesistation recommending this Sales Consultant or this Dealership!!! John in the Finance department was a pleasure to deal with as well. I commend this dealership for the service that I have received. In this day of "hurray up, I want it now," I did not once feel like I was being rushed to make a decision. :)

Lila H., Edmonton

"Salespeople: Wilf Gruenheidt & Jake Plots"

I love my new car and I could not have been more satisfied with the kind sales people. They were all very helpful, not just the one assigned to sell me my car and I did not feel once as I was being pressured or pushed into making a decision or a purchase. All straight facts and honest answers which I really appreciated as I was buying a used vehicle. Thank you so much!

Kirsten G., Edmonton





"My Daughter is working out at Camp He Ho Ha on Seba Lake, we came out there last week for a visit and tour of the west.  She picked us up and had one more day to work, so we ventured out on our own.  Unfortunately for us, her Escape broke down.  We were towed and the driver said the alternator and the battery both would probably need to be replaced and said the best place to go was your dealership, and we said perfect, we had to meet our daughter but this needed to be done.  Thats when we met Diana Young, she kept us posted on the status of the car and at one point we weren't sure if we needed to rent a vehicle or the Escape would be ready before closing, the mechanic was having a hard time getting it in and out.  Diana reassured us that if our car wasn't done, she would make sure we had something, offered to drive us somewhere, in the meantime if we needed it.   We felt that Diana went over and above for us and were very glad we decided to come to Freedom Ford and if our daughter has anymore problems while she is out in the Edmonton area this will be the first place she will be coming.  Thanks to everyone at Freedom Ford for letting us spend a few hours there and special thanks to Diana, from us for making our stay there bearable. Thank s again"


-Service Advisor Diana Young


Mary J.





"Wilf was great and so very helpful, as were the others that helped me when paying etc. All around a good experience"

-purchased from Wilf Gruenheidt

Glinda S.,Edmonton





"Jason was absolutely excellent, I know he is new to the Freedom Ford team, but I am quite certain he will continue to be an outstanding addition to your company. I have never been treated so well by a salesman before and as I explained what I was searching for, he did not hesitate to show me some units that were in the line of what I was interested in. I will most definately come back to Freedom Ford."

-purchased from Jason Spithakis

Darryl A.,Sherwood Park





"very helpful and professional"

-purchased from Jake Plots.

Melvin W.,Edmonton





"Mr. Wilf Gruenheidt was the salesman who assisted me. I appreciate how professional, knowledgeable and courteous he was at all times because my last car-purchase experience was anything but that. Anna M. in financing was respectful, courteous, clear and efficient in her work. I feel good about returning to Freedom Ford for tune-ups and car care on my 2010 Flex and have no reservations about referring colleagues and friends to Freedom Ford. Actually, I have already done that. This car-purchase experience definitely did NOT feel like going "into the belly of the beast". Thank you"

-purchased from Wilf Gruenheidt

Wendy S.,Edmonton





"I'll be back for my next vehicle."

-purchased from Ed Frick

Tracy D.,Edmonton





"My experience was excellent...this was the third Ford dealer that I contacted, and the only one that made an effort to help me. Well done!"

-purchased from Jake Plots


Terrance S.,Edmonton





"My sales man was Jake and he was awesome.. he let me take my ford escape for 2 test drives and had it ready and running when I came by. He answered all my questions and was very knowledgeable."

-purchased from Jake Plots

Krystal L.,Edmonton




"Sales person was very good, friendly, ex. attitude and not pushy as nor was the sales manager, truck was very clean and ready to p.u. with gas and he put my plates on. I would buy from him again."

-purchased from Jason Spithakis


Steven G.,Edmonton